Contact
A real person reads these
Chains Out is made by one person, so every email arrives somewhere it will actually be read. Expect a reply within a couple of days.
| What about | Where |
|---|---|
| Anything at all | hello@chainsout.com |
| Something is broken | support@chainsout.com |
| Your data, or deleting your account | privacy@chainsout.com |
| A security problem | security@chainsout.com |
| Podcasts, writing, partnerships | hello@chainsout.com |
Reporting something broken
The three things that make a bug fixable, in order of usefulness:
- What you were doing when it happened — which screen, which game, what you clicked.
- What you expected and what happened instead.
- Your browser and device — "Chrome on an iPhone" is plenty.
A screenshot beats all three. Your answers are never at risk from a bug report; the app keeps a local copy on your device and a copy on your account.
Security
If you have found a vulnerability, please email security@chainsout.com before disclosing it publicly. You will get a reply the same day, a fix as fast as one can be written, and credit here if you would like it.
Who you are writing to
Chains Out
Dale Evans, sole trader
United Kingdom
A full postal address is available on request for legal correspondence.